Maintenance Requests

At Blue Forge Property Management, the safety and well-being of our residents is our top priority. Emergency maintenance is available for issues that pose an immediate threat to health, safety, or property.

What Qualifies as Emergency Maintenance:

Please contact us immediately if you are experiencing any of the following:

• No heat during freezing temperatures
• Gas leaks or smell of gas
• Fire or smoke [call 911 first] 
• Major water leaks, flooding, or burst pipes [if possible, turn off water meter]
• Severe sewer backups
• Electrical issues that pose a fire hazard (sparks, exposed wires, power outage affecting safety - report to the electric company)

What Does Not Qualify as an Emergency:

The following issues, while important, do not require emergency service and will be addressed during normal business hours:

• Dripping faucets or slow leaks
• Clogged sink or tub (unless overflowing)
• No hot water (unless it is the only bathing option and can't be resolved quickly)
• Pest concerns (unless they pose an immediate health risk)

For emergencies that occur outside of normal business hours, please call 601-380-1490 (Gloria) or 601-552-4232 (Shanice).

For all other maintenance requests, please submit a work order through your tenant portal or contact our office during regular business hours at 989-442-7747.

Thank you for helping us maintain a safe and comfortable living environment for everyone.